Product Analyst

Core Mandate

The Product Analyst is accountable for:

• Measuring and interpreting user behavior across the SaaS platform
• Tracking feature adoption, engagement, and retention metrics
• Identifying friction points and drop-offs
• Translating behavioral data into actionable product insights
• Providing structured recommendations to VP of Product

This is a product intelligence role embedded inside product execution.

User Behavior Analysis

• Track user journeys across dashboards, workflows, and modules
• Identify usage frequency patterns across accounts
• Analyze session depth, repeat usage, and expansion signals
• Detect behavioral differences across verticals and enterprise segments

Feature Performance & Adoption

• Monitor new feature launch performance
• Track adoption velocity and engagement rates
• Identify underutilized features and diagnose causes
• Support A/B testing and experiment analysis

Retention & Expansion Metrics

• Measure account-level retention and churn indicators
• Identify signals predictive of expansion or contraction
• Build cohort analyses across industries and client tiers

Product KPI Governance

• Define and maintain core product metrics
• Ensure data accuracy and consistency across dashboards
• Maintain product performance reporting cadence (weekly/monthly)

Insight Generation & Strategic Input

• Translate data into clear, structured insights
• Provide recommendations to VP of Product and cross-functional teams
• Surface early warning signals affecting product health

Qualifications and Profile

We are looking for individuals who demonstrate:

• 3–6+ years in product analytics or SaaS analytics roles
• Strong fluency in SQL, data modeling, and analytics tooling
• Experience working closely with Product teams
• Ability to conduct cohort analysis, funnel analysis, and retention modeling
• Strong quantitative reasoning and pattern recognition
• Comfort translating data into executive-level insights

Candidates may come from high-growth B2B SaaS, marketplace platforms, or data-intensive environments.

Cultural Fit

We value analysts who:

• Think in systems and causal relationships
• Question assumptions and validate with data
• Prefer clarity over complexity
• Move quickly and iterate
• Are comfortable operating with executive visibility

This role is suited for individuals who enjoy turning behavioral data into product advantage.